Multi-Platform Support
Run one trained AI employee across WhatsApp, web chat, phone, social messaging, and other connected customer channels.
AN AI EMPLOYEE SPECIFICALLY TRAINED FOR YOUR BUSINESS
Botomo learns your business, workflows, services, and customer journey—then communicates, remembers context, and takes action across voice, chat, and connected systems.
Your Business-Trained AI Employee
Voice • Chat • Memory • Actions
Customer: “Can you help me choose the right service?”
Botomo: “Yes—I remember your earlier WhatsApp enquiry.”
Action: Consultation booked • CRM updated
24/7Always available
ONECross-channel memory
APIConnected actions
The Botomo Intelligence Core
Six connected capabilities bring every channel, language, customer memory, business action, and system integration into one continuously working intelligence layer.
Multi-Language Support
Communicate naturally across languages while preserving your business tone, knowledge, and communication rules.
Long-Term Customer Memory
Recall customer preferences, history, context, and previous interactions across weeks, months, or longer.
Cross-Platform Memory
Start on WhatsApp and continue by phone or web without asking the customer to repeat the conversation.
Cross-Platform Actions
Book appointments, create leads, update records, process orders, send files, and trigger workflows from any channel.
Custom Tools & API Integration
Connect Botomo with CRMs, ERPs, calendars, databases, payments, and custom APIs for business-specific tasks.
BUSINESS SPECIFIC AI AGENT
TRAINED FOR YOUR INDUSTRY. ADAPTED TO EVERY DEPARTMENT.
From customer conversations to internal workflows, Botomo works as one connected AI employee across your business.
Departments
Sales & Lead Management
Turn every enquiry into a clear next step.
Botomo responds instantly, understands customer intent, keeps context, and moves qualified opportunities into your sales workflow.
- Lead capture
- Lead qualification
- Product and service recommendations
- Quotation and demo scheduling
- Automated follow-ups
- CRM record updates
Marketing & Engagement
Keep campaigns conversational and responsive.
Botomo helps audiences discover the right offer, answers campaign questions, and turns engagement into structured customer data.
- Campaign enquiries
- Offer and product discovery
- Event registrations
- Audience FAQs
- Re-engagement conversations
- Surveys and feedback
Customer Support
Resolve routine questions without losing the human touch.
Botomo handles common support conversations across channels and passes complex cases to the right person with full context.
- Frequently asked questions
- Guided troubleshooting
- Complaint handling
- Ticket classification and routing
- Service status updates
- Human-agent escalation
Customer Success & Retention
Stay useful after the first purchase.
Botomo supports onboarding and ongoing customer relationships with timely, personalised conversations based on retained context.
- Customer onboarding
- Proactive check-ins
- Renewal reminders
- Retention conversations
- Upsell and cross-sell guidance
- Feedback collection
Operations & Fulfilment
Move requests from conversation to completion.
Botomo connects customer requests with calendars, order systems, databases, and internal workflows to keep work moving.
- Order processing and status
- Bookings and scheduling
- Service coordination
- Dispatch and delivery updates
- Document collection
- Workflow triggers
Finance & Billing
Make routine billing conversations easier to manage.
Botomo can share approved financial documents, answer account-specific billing questions, and route exceptions to your finance team.
- Invoice sharing
- Payment reminders
- Payment-status enquiries
- Billing FAQs
- Receipt and document requests
- Finance-team escalation
HR & Internal Support
Give employees one place to find answers and take action.
Botomo helps internal teams navigate approved policies, processes, and requests without searching across disconnected systems.
- Employee onboarding
- Policy and SOP lookup
- Leave-request routing
- Internal helpdesk requests
- Training reminders
- Document collection
Management & Administration
Keep information and responsibilities moving between teams.
Botomo organises routine requests, summaries, and hand-offs while following the permissions and approval rules defined by your business.
- Daily activity summaries
- Enquiry routing
- Task creation
- Record updates
- Approval-request routing
- Cross-team hand-offs
Built around your business
Useful across every industry.
01
Retail & E-commerce
Discover · Recommend · Sell
02
Healthcare & Clinics
Guide · Schedule · Support
03
Real Estate
Qualify · Match · Book
04
Education & Training
Enrol · Assist · Engage
05
Hospitality & Travel
Welcome · Book · Delight
06
Professional Services
Consult · Coordinate · Deliver
07
Automotive & Service Centres
Diagnose · Schedule · Update
08
Manufacturing & Distribution
Track · Coordinate · Fulfil
∞
Custom Business Workflows
Your process · Your AI agent
How Botomo builds your AI agent
Five clear stages turn your business knowledge into a connected, tested, and continuously improving AI agent.
Stage 01
Discover Your Business
Before we build anything, we learn how your business actually works.
- Map services and customer journeys
- Capture workflows, rules, and exceptions
- Identify systems, channels, and success goals
DeliverableBusiness Blueprint
Stage 02
Design the Agent
We turn your business blueprint into a clear role and operating model for your AI agent.
- Define responsibilities and approved actions
- Set communication style and conversation behaviour
- Plan permissions and human hand-offs
DeliverableAgent Blueprint
Stage 03
Build & Train
We configure the agent with your approved knowledge and prepare it for real business scenarios.
- Structure business knowledge and policies
- Build conversations and workflows
- Add guardrails and escalation logic
DeliverableBusiness-Trained Agent
Stage 04
Connect & Test
We connect the agent to approved business tools and validate every important workflow before launch.
- Connect channels, CRM, calendars, databases, and APIs
- Test actions, permissions, and exceptions
- Verify accuracy and human escalation paths
DeliverableDeployment-Ready Agent
Stage 05
Launch & Improve
Your agent goes live, learns from measured performance, and continues improving as your business evolves.
- Deploy across approved channels
- Monitor conversations and task completion
- Refine knowledge, workflows, and performance
DeliverableLive & Continuously Improving Agent
Flexible usage-based pricing
Pay for what your AI agent actually uses.
No rigid monthly packages. Your pricing is shaped by the AI services, channels, integrations, and usage your business actually needs—with billing options available in supported currencies.
Get a Tailored EstimateNo Fixed Packages
Start with what your business needs—without being locked into an oversized monthly plan.
Usage-Based Billing
Your cost scales with conversations, AI processing, connected services, and completed actions.
Multi-Currency Ready
Receive your proposal and billing in an available currency suited to your market.
In simple words, Botomo is an AI employee trained specifically for your business.
It can communicate with customers across multiple platforms, remember previous conversations, work across voice and chat channels, connect with existing systems, perform business actions through APIs, and assist customers 24/7.